Terms & Conditions

About these terms

These terms and conditions apply to every visit to, and every order placed through, Curvella (thecurvella.com). By using our website or placing an order, you agree to these terms.

Who we are

Curvella is a brand of Archiblocks Ltd, a company registered in the United Kingdom.
Company number: 16752161
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email: contact@thecurvella.com

Orders

By placing an order, you make an offer to buy. We reserve the right to refuse or cancel an order, for example if there is an error in price or product information, or if we suspect fraud.

Cancelling your order

Hasn't your order shipped yet? Then you can cancel it free of charge. Email contact@thecurvella.com as soon as possible with your order number. If your order is already on its way, you can use your right to cancel or our 90-day guarantee.

Prices and payment

All prices on our website are shown in pounds sterling (GBP) and include VAT, unless stated otherwise. Payment is made using the payment methods offered at checkout.

Products

Our product descriptions are written with care. Small differences in colour, packaging or appearance are possible and do not count as a defect in delivery.

Our products are supplements for dogs and are not a replacement for a balanced diet or veterinary care. If your dog is pregnant, nursing, on medication or has a medical condition, always consult your vet first.

Right to cancel and returns

See our refund policy for full details on cancellations, returns and our 90-day satisfaction guarantee.

Delivery

See our shipping policy for current delivery times and shipping areas.

Liability

Archiblocks Ltd is not liable for damage caused by incorrect use of our products or by not following the recommended use on the packaging.

Intellectual property

All content on this website, including text, images, logos and the Curvella brand, is owned by Archiblocks Ltd and may not be used without permission.

Governing law

These terms are governed by the laws of England and Wales. As a consumer, you always keep the mandatory legal protections of the country where you live.

Contact

Questions about these terms? Contact us at contact@thecurvella.com.